Your community. Your knowledge. Our support.
Pricing & Services
A complete platform to connect residents and prepare together, with practical guidance and virtual training to help your volunteers get it up and running.
Annual platform subscription
£800+ VAT / year
Per community
The resident app, public website, Community Portal, file storage, notifications and every platform feature below.
Add Guided Onboarding in your first year for practical preparation, virtual training and support with your community’s launch.
Get your community up and running
Guided Onboarding, with support at every step.
Your volunteers know your community. We help them turn that local knowledge into a useful app and website, while building the confidence to keep the information current.
We set up your community space and Community Admin account, then guide your volunteers through preparation, training and a final readiness review. Your community adds and approves its own information, with templates, practical guidance and virtual support at your resident launch.
- A preparation checklist and content templates to guide the setup
- Virtual training for your Community Admin, administrators and Emergency Plan lead
- A final readiness review and virtual attendance at your resident launch event
Training and launch support included.
All training is delivered virtually. Your volunteers learn how to publish and maintain the information they are responsible for, with written guides and visual walkthroughs to refer back to.
Explore Help & TrainingCommunity Admin training
One virtual session for the Community Admin.
Administrator training
Two virtual sessions: the same training repeated so administrators can attend either.
Emergency Plan lead training
One virtual session for the person leading your Emergency Plan.
Resident launch event
Virtual attendance at one launch event to demonstrate the app to residents.
From preparation to launch
What your community needs to do.
Bring your local knowledge, choose the volunteers who will look after it, and work through the setup using the guidance and training included in onboarding.
Your community decides what to publish and checks that it is accurate. We help your volunteers understand how to put it into the platform and prepare for launch.
Choose your community’s volunteers
Nominate a Community Admin, the volunteers who will administer your Local Groups and content, and an Emergency Plan lead. Gather their names and email addresses, agree their responsibilities and decide who will receive community enquiries.
Gather your local information
Bring together your community introduction, images, Local Group names, logos and contact details. Collect useful page content, documents, meeting minutes and the news and events you would like residents to see at launch.
Prepare your map and Emergency Plan information
Identify community assets and their accurate locations and descriptions. Your Emergency Plan lead brings together your local plan, agreed arrangements and contact details, ready to organise into practical pages.
Build your content with what you have learned
After training, use the portal to create your Local Groups, assign administrator access and organise pages and menus. Add documents, map locations, Emergency Plan information, news and events. Configure forms and check where enquiries will be sent.
Review together and introduce residents
Your community checks and approves its information. We complete a readiness review with you, then join your resident launch event virtually. Use your joining link, QR code and printable instructions to help residents get started.
Included in your annual subscription
One complete community platform.
Your subscription includes every feature below, ready for your community to make its own.
Your app, website and portalOne place to publish. A choice of ways to stay informed.
- Resident app and public website
- An iPhone and Android app and a public community website. Residents can browse public information without creating an account.
- Community Portal
- Manage published information centrally for the app and website, with access for your community’s administrators.
- Community presentation
- Set your introduction, homepage images, rotating banners, section wording and Local Group logos, icons and colours.
- Search and accessibility
- Search published community information. Residents can adjust text size and use high contrast in the app.
News, alerts and eventsEveryday community life and important local updates.
- Community news
- Publish stories with formatted text, images and document links. Identify the publishing organisation, pin important stories and control visibility.
- Alerts and notifications
- Publish community alerts, choose phone notifications, set expiry times and manage active and previous alerts. Delivery depends on connectivity and residents’ device permissions.
- Events and calendar
- Share dates, times, venues, images and descriptions. Include weekly, fortnightly or monthly recurring events and a public website calendar.
- Event interest and updates
- Residents can register interest in individual event dates and opt in to email updates. Assigned Event Owners can view interest and email verified subscribers.
Local Groups, pages and filesA shared home for your organisations and their information.
- Local Groups
- Give local organisations their own identity, public pages, menus and contact routes. Assign administrators to the groups they manage.
- Community information pages
- Create pages with headings, lists, tables, information boxes, images, document downloads, YouTube videos and embedded forms.
- Meeting minutes
- Publish dated minutes with attached documents in a Local Group and, optionally, the shared community Minutes section.
- Media Library and file storage
- Upload, organise and reuse images and documents. Replace a stored file while keeping its existing link.
Maps and emergency preparednessMake local resources and practical guidance easy to find.
- Community map and assets
- Map community assets and approved home locations. Search and filter places, create asset categories and set the default map view.
- Emergency Plan
- Publish and organise local emergency information, plans, contacts and practical instructions in the order residents need them.
- Offline access
- Previously downloaded Community Map and Emergency Plan information remains available in the app without a connection. New alerts and form submissions require connectivity.
- Emergency essentials checklist
- Configure a preparedness checklist that residents can tick off, with their progress saved on their device.
Resident participation and supportSimple ways to contribute, get in touch and offer help.
- Resident submissions
- Accept news and event suggestions through the app and website, and map suggestions through the app. Administrators review and approve contributions before publication.
- Offers and requests for help
- Configure optional help forms and send completed forms to your nominated email address. Your community manages follow-up; the platform does not track resolution.
- Contact and custom forms
- Route enquiries to local organisations. Build forms with text answers, dropdowns, tick boxes and required questions, embed them in pages and receive responses by email.
Administration and getting startedTools that help your volunteers run the service and residents join.
- Roles and permissions
- Community Admin, Admin and Event Owner access, with email-code sign-in and permissions for assigned content areas and Local Groups.
- Joining materials
- A dedicated joining link, downloadable QR codes and printable A4 instructions to help residents find their community.
- Community data export
- Download a structured copy of community information, settings, content and access records. Uploaded files are represented by their links.
- Help and learning resources
- Written guides, visual walkthroughs and training paths for residents and administrators. Live virtual training is included in Guided Onboarding.
Additional support, shaped around your community
Need a hand with the initial setup?
Managed Onboarding is available if your community would like additional help organising and entering its initial information. This can include Local Groups, pages, documents, community assets and your supplied Emergency Plan.
We’ll discuss the support you need and agree the scope and price individually with your community before work begins. Your community supplies and approves the information.
Discuss additional onboarding supportReady to get started?
Build something useful for your community.
Tell us about your community and we’ll help you take the first steps. All prices shown exclude VAT.