Community Ready · Help & Training
A little guidance.
One step at a time.
Learn how to use Community Ready with clear instructions and example screens. Take your time. You decide when to move to the next step.
Help for Residents
Find local information, send a message or share something with your community.
Using Community Ready
Get to know Community Ready
Find Home, Events, News, Map, Emergency and More, and make text easier to read.
Start lesson 7 steps · At your own paceFind all events
Open the full events list, read an event and browse further pages.
Start lesson 5 steps · At your own paceOpen community pages
Find community pages and information from your Local Groups.
Start lesson 5 steps · At your own paceRead meeting minutes
Use the direct Minutes shortcut or open a Local Group’s minutes.
Start lesson 13 steps · At your own paceSubmit a news story on the website
Complete each field and send your suggestion for administrator approval.
Start lesson 21 steps · At your own paceSubmit an event on the website
Complete each field and send your suggestion for administrator approval.
Start lesson 14 steps · At your own paceSubmit a news story in the app
Complete each field and send your suggestion for administrator approval.
Start lesson 24 steps · At your own paceSubmit an event in the app
Complete each field and send your suggestion for administrator approval.
Start lesson 12 steps · At your own paceAdd information to the map
Suggest a home or community asset using the app.
Start lesson 12 steps · At your own paceContact your community from More
Choose a recipient, complete the form and check it was sent.
Start lesson 12 steps · At your own paceContact someone on the website
Find the website’s contact form and send a non-emergency enquiry.
Start lessonHelp for Admins
Publish news and events, manage pages and keep community information up to date.
Alerts
News
Pages
Add a Local Group page
Create a page, choose its Group Home and menu settings, then publish it.
Start lesson 18 steps · At your own paceOrganise a Local Group menu
Create headings, order pages, nest links and save the menu.
Start lesson 33 steps · At your own paceCreate a form and add it to a page
Configure questions, delivery and confirmation, then insert the saved form.
Start lesson 19 steps · At your own paceUpload and manage meeting minutes
Save meeting files and make them easy to find through the Home shortcut.
Start lessonMap
Set up the community map
Configure asset categories, the default map view and filter labels.
Start lesson 13 steps · At your own paceReview resident map submissions
Check, correct and approve a resident’s map suggestion.
Start lesson 12 steps · At your own paceCreate a map pin
Set the name, category, position and visibility of a map item.
Start lesson 20 steps · At your own paceEdit, hide or remove a map pin
Set the name, category, position and visibility of a map item.
Start lessonEmergency
Configure help forms and the checklist
Set delivery, offer-help and ask-for-help options, labels and checklist items.
Start lesson 14 steps · At your own paceAdd an Emergency page
Choose the title, summary, icon and content, then save the page.
Start lesson 6 steps · At your own paceRearrange Emergency pages
Move pages with the arrows and check the saved order.
Start lessonWriting Box
Writing Box: text and formatting
Highlight words, change style, size, font and colour, align paragraphs and expand the editor.
Start lesson 32 steps · At your own paceWriting Box: links, pictures and documents
Add links, upload and resize images, attach documents and embed YouTube videos.
Start lesson 24 steps · At your own paceWriting Box: highlighted text boxes
Use numbered, icon and text-only boxes, choose colours and edit their content.
Start lesson 17 steps · At your own paceWriting Box: tables and saved forms
Insert and fill a table, add a saved form and understand the Local Group Menu control.
Start lessonHelp for Community Admins
Set up your community’s homepage, Local Bodies and people’s access.
Homepage
Set the public homepage image and wording
Configure the Public Header, Website Name, Introduction and community page headings.
Start lesson 15 steps · At your own paceManage the rotating header images
Add images, position them, edit their captions and remove old images.
Start lessonLocal Bodies
Add a Local Body and public Local Group
Set up identity, contact delivery, public pages, homepage visibility and admin scope.
Start lesson 18 steps · At your own paceEdit a Local Body and its visibility
Set up identity, contact delivery, public pages, homepage visibility and admin scope.
Start lessonUsers
Looking for a written guide?
Find the existing quick-start guides, troubleshooting advice and offline help. You can also read all instructions together inside any visual lesson.