Community Ready Help & Training

Written guides & troubleshooting

Quick answers, reference material and the original written guides.

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Choose what you need to do

Getting Started

7 guides

Community Ready Admin — Quick Start Sign in to the Admin Portal Understand the Admin Portal Navigate the menu and sign out Request a new login code Basic account security Community Ready terms explained

Alerts

3 guides

Create an alert Send a phone notification with an alert Manage active and past alerts

News

3 guides

Create and publish a news item Manage news visibility and sticky posts Review a resident news submission

Events

5 guides

My Events and interest Create an event Set an event to repeat Manage event visibility Review a resident event submission

Pages

2 guides

Create a community page Manage community pages

Community Map

4 guides

Add a Community Map pin Review a resident map submission Manage Community Map categories Set the default Community Map view

Emergency Plan

3 guides

Create or update an Emergency Plan page Change Emergency support wording What works without an internet connection?

Community Support

3 guides

Receive offers of help by email Receive requests for help by email Protect private Community Support information

Users & Permissions

5 guides

Download a copy of your community data Add an Admin or Event Owner Change user access privileges Remove an Admin or Event Owner Send a new login code to a user

Community Website

3 guides

Understand what updates the community website Manage the community homepage Manage local bodies

Troubleshooting

7 guides

I cannot sign in I cannot see a menu option My change is not showing My alert is not visible My news item or event is not visible My map pin is in the wrong place An image will not upload

Popular guides

Getting Started

Community Ready Admin — Quick Start

A short route through the seven tasks a new Community Admin is most likely to use.

Alerts

Create an alert

Publish a short important message from the Community Ready Admin Portal.

News

Create and publish a news item

Add a trusted local update with a title, publishing body, image and written content.

Events

Create an event

Publish a dated community activity with a venue, image and description.

Community Map

Add a Community Map pin

Add a community asset at an exact position on the map.

Emergency Plan

What works without an internet connection?

Understand which information remains on a resident’s device when the connection is lost.