My news item or event is not visible

Follow these steps

1. 1

   Open News or Events in the portal.

2. 2

   Find the item and check that Published is on.

3. 3

   For an event, check the date and time.

4. 4

   If the event has ended, check Keep visible after it ends if it should remain in the record.

5. 5

   Refresh the community website or reopen the relevant app area while connected to the internet.

6. 6

   Check that the item belongs to the intended community.