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Troubleshooting

My map pin is in the wrong place

Correct a community asset marker and refresh stored map information.

Last reviewed: 30 August 2026

Follow these steps

  1. Open Map in the portal.

  2. Select the pin that is in the wrong position.

  3. Use the map picker to place it at the correct location.

  4. Save the change and confirm the pin is published.

  5. Check the public map while connected to the internet.

  6. On a resident device, reopen the Map while connected so the corrected position can be stored for offline use.

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