Getting Started
Reset your password
Request a reset email and choose a new password if you cannot sign in.
Last reviewed: 30 August 2026
Follow these steps
Open the portal sign-in page.
The password reset link is below the green sign-in button. Select Forgotten your password?.
Enter the email address used for your Community Ready account.
Open the reset message sent to that email address.
Follow the link and enter the same new password twice. It must contain at least 10 characters.
Return to the sign-in page and use the new password.
If something is not right
- Reset links expire. Request a new link if the page says the link is no longer valid.
- Check the junk or spam folder if the email does not arrive.
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