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QR & Joining · Step-by-step lesson

Use QR codes and joining instructions

Copy the joining link, download a QR code or printable PDF, and see how residents join.

Before you start: Sign in to the real Admin Portal as your community’s Community Admin. Use your own community details when following these steps.

How to use this lesson

Read the instruction, then look at the pointer on the example screen. Click or tap Next below when you are ready. The example screen is a demonstration. It cannot save, send or change anything.

“Select” means click once with a mouse, or tap once with a finger. You can go back, restart or take a break at any time.

Step 1 of 12

Select “QR & Joining”

In the real Admin Portal, find QR & Joining in the left-hand menu and click it. On a small screen, open the navigation menu first.

Look at the example. Then select Next when you are ready.

Step 1 of 12. Select “QR & Joining”
Example screenAdmin Portal

Watch the pointer. Use the lesson’s Next button to continue.

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Read all instructions together
  1. Select “QR & Joining”

    In the real Admin Portal, find QR & Joining in the left-hand menu and click it. On a small screen, open the navigation menu first.

  2. Find your joining address

    Your community’s actual joining address is shown here. Use the address in your own portal; this example address is for training.

  3. Copy the link

    Click Copy link, then paste it into your notice or message.

  4. Check it was copied

    The button changes to Copied. The link is now on your clipboard.

  5. Download the QR image

    Download PNG saves an image for posters, leaflets and newsletters. Download SVG saves a scalable version for design or print work.

  6. Download the printable instructions

    Download A4 Joining Instructions saves a PDF containing your community’s QR code and step-by-step joining guidance. Open the PDF and use your device’s Print command if you need paper copies.

  7. Copy the suggested wording

    Scroll to Short poster / leaflet wording. Copy instructions puts the suggested joining text on your clipboard.

  8. Test the joining link

    Select Test link to open the joining page in a new tab. On a phone, scanning the QR code opens the same joining route.

  9. Open or install the app

    If the app is installed, the joining link may open it directly. Otherwise install it from the store offered on the joining page. Then scan the QR code again or reopen the original joining link.

  10. Select Open Community in Community Ready

    If your browser keeps the joining page open, tap this button. If you are inside another app’s browser, open the link in Safari or Chrome first.

  11. Select Follow

    Tap Follow when the Community opens in the app. Residents do not need a portal administrator account to follow a community.

  12. The resident is following Community

    Use the community’s saved joining address on your printed materials. Changing its public address later can leave printed QR codes pointing at the old address.

Written guides and troubleshooting